"Prior to dealing with Clarity we had dealt with various other IT support companies in the region over a 15 year period. We became very disillusioned about false promises and systems that never improved.
Clarity were recommended to us and they are a prime example of finding a gem of a company.
We sometimes wonder how we managed without them. They do everything they say they will and our systems now allow us to take our company forward without giving our IT systems a second thought.
Everything works as we want it to and our productivity has increased beyond our wildest dreams.
The best tribute I can pay to Chris Shaw and his team is that we had struggled to get our previous support company to get to the bottom of computer system problems we had experienced for years. Time after time they told us they were fixed only for us to find they weren't.
Three weeks after Clarity had been appointed our problems had gone. There was no fuss or fanfare, they'd just gone."
Managing Director
Northeast company
£14m Turnover
Clarity IT Consulting Ltd are a professional IT services company based in Northumberland, close to Newcastle Upon Tyne.
Our staff skills range from Certified Solutions Developers to Systems Engineers, Network Administrators and Web Developers. If you need something doing in IT, the chances are extremely high that we've done it before.
Not many IT companies give you their MD's mobile number - we do. Not many will promise to freeze support contract prices and charge the same as you paid in year one - we do that too.
There aren't many who will pick up the phone if you're not a client but have a disaster on your hands; on a Sunday - we'll do that as well.
All of these things, and more, form the backbone of the Clarity IT ethic of giving the absolute best in customer service, support, professionalism and a genuine determination to be the very best in our field.
Chris Shaw, a former Operations and IT Director in a FTSE 250 listed company, created Clarity IT and is still our Managing Director, overseeing every aspect of the company and personally getting involved with clients on a day to day basis.
We have clients on our doorstep and at the opposite end of the country. We believe it is proof of our service delivery that we support IT systems over 350 miles from our offices and have been the choice of companies when competing against other vendors that are 5 minutes from their location.
So, now that you know a little about us, see the difference yourself